Designing your first template? We've added the most frequently asked questions below.
Q: If I edit a template received from another Mobiz user, will the changes reflect on the original template?
A: No, the original template will not be affected. However, you are able to send your updated template back to the original user.
Q: How do I upload images?
A: There are two methods you can use to upload images:
Q: Am I able to duplicate content from my campaign template?
A: While you cannot directly copy content from one page to another, you can easily duplicate pages by tapping on Duplicate Page under Manage in the template toolbar. This will copy all the creatives, text, links, tags, and more. Add or delete the content as needed. You can also use the duplicate content on the same page by using the Copy Content feature in the template builder.
Q: How do I size my images correctly?
A: When designing creatives, it's best to use the design specifications as explained here.
Q: Can I convert a .pdf or .jpg design to a Mobiz SMS?
A: No. You can use your own designs as background or other template elements but will not be able to directly convert designs that use buttons, input and other features without re-creating them with the platform-tools.
Did we miss something? Please feel free to let us know at help@mobiz.co